Services
Why Owners Need More Support Than Ever
​
With major hotel brands scaling back in-person opening services and shortening pre-opening training periods, owners are left with less operational guidance at the most critical time. We Open Hotels steps in to ensure your property launches seamlessly, your team is fully prepared, and your investment is protected—no matter how much brand support is available.
Pre-Opening
Optimize Your Hotel Opening
Our pre-opening solutions are designed to supplement and enhance the limited support now offered by major brands. We provide:
​
-
Comprehensive operational readiness audits
-
Customized countdown checklists to keep your team on track despite shorter timelines
-
Remote and on-site support to fill in where brand teams can’t
-
Quality assurance to minimize delays and ensure asset excellence
​
Our approach means you’re never left guessing. We work side-by-side with owners and their teams, ensuring every operational detail is covered—from compliance to guest experience standards—so you can open with confidence and avoid costly mistakes.
Training
Invest in Excellence
With reduced in-person training from brands, your staff needs more. We deliver:
​
-
Tailored training programs (on-site, remote, or hybrid) to elevate performance
-
Focused skill development for exceptional guest service
-
Ongoing access to operational experts for real-time troubleshooting
​
Our training is flexible, practical, and built around your property’s unique needs. We empower your team with the knowledge and confidence to deliver great guest experiences and adapt quickly to operational changes.
Remediation
Enhance Performance
If you’re experiencing operational challenges, we provide:
​
-
In-depth analysis of current practices
-
Strategic, actionable solutions for immediate and long-term improvement
-
Support that goes beyond what brands can now offer
​
Our remediation services are designed to quickly identify root causes of underperformance and implement solutions that drive lasting results. Whether it’s guest satisfaction, staff efficiency, or compliance, we help you get back on track.